Evolving and emerging technologies change business processes, affect roles, transform responsibilities, and impact organizational structures. Training and process standardization is critical to an organization’s success. NIS collaborates with to streamline project management, IT and business processes. NIS designs tailored training approaches that focus on the end user, rather than the project team. We consider the audience, delivery method and desired results.
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Training needs to be role-based and similar to the real work performed by employees on a daily basis. We understand that courses and materials must provide users with detailed information on processes, procedures, and resources to help them understand their role and how changes will impact their work and organization.
Based on background, experiences and values, staff at all levels have their own attitudes towards changes. This is one of the overlooked factors which determines the effectiveness of training courses. Our team works closely with change management personnel to address preconceived notions and enable learning. NIS-signature approaches are applicable whether programs are instructor led in person or online, because we know how to support people in both environments.
We provide structured skills transfer and staff mentoring that reduce total cost of ownership and achieve the full benefits of system implementation to ensure your continued success.
As a premier partner of Global Knowledge, a world-wide IT and business training provider, NIS has access to their entire catalog of IT, organizational, business and leadership training resources. NIS and Global Knowledge provide expertise, valued skill sets, well-matched capability and extensive experience to address training needs cost-effectively.
Our trainers bring the background and certifications to be able to convey the practical considerations of implementing technology change processes, solutions, and industry best practices such as ITSM.