On December 7, the Naval Information Warfare Center (NIWC) Atlantic awarded Nationwide IT Services (NIS) a contract to provide technical support for the Integrated Service Center (ISC) Information Technology Service Management (ITSM) and telephony.
NIS will provide technical support for Avaya telephony hardware, software, infrastructure, Call Management System (CMS) applications, and Customer Relationship Management (CRM) application support (e.g., BMC Remedy ITSM and Oracle Database, Business Objects/Analytics).
C.K. Park, NIS' President & CEO, says, "NIS is excited to continue our support to NIWC and our warfighters. I sincerely appreciate all the outstanding professionals of Team NIS. We are honored and excited to continue our first-class support to NIWC over the next five years."
