Quality

NIS integrates IT Service Management methodologies and individual certifications in ITIL and PMP to ensure efficient, secure, and auditable IT operations. We are recognized by several governing bodies for consistently delivering top levels of performance within the industry.
 

At NIS, we are committed to delivering exceptional IT services and solutions that meet and exceed the expectations of our customers, stakeholders, and regulatory bodies. Our Quality Policy is anchored on the principles of continuous improvement, adherence to industry standards, and fostering a culture of excellence and innovation.

Commitment to Quality

Customer Satisfaction

We prioritize our customers' needs and strive to deliver high-quality products and services that ensure their satisfaction and success. We actively seek customer feedback and use it to enhance our offerings.

Compliance and Standards

We adhere to internationally recognized standards, including ISO/IEC and CMMI Maturity Level 3 (ML 3). Our processes are designed to meet these standards, ensuring consistency, reliability, and excellence in our deliverables.

Continuous Improvement

We are dedicated to the continuous improvement of our processes, products, and services. We regularly review and refine our practices to enhance efficiency, effectiveness, and quality.

Quality Policy

Continually improve business processes and quality of services to deliver solutions of the highest value, providing a competitive advantage to our customers.

Quality Objectives

Adding value to our customers 
Adding value to our business 
Adding value to our people

We are certified in a variety of industry standards that demonstrate our commitment to quality.

SDVOSB logo

Service Disabled Veteran Owned Small Business

Virginia Values Veterans logo

Virginia Values Veterans

CMMI SVC Logo

CMMI Services - Level 3

CMMI Dev Logo

CMMI Development - Level 3

ISO logo

ISO 9001:2015

ISO logo

ISO 20000:2018

ISO logo

ISO 27001:2013

HDI Certified logo

HDI Certified

Learn more about how Nationwide IT Services can bring agile, customized innovations to make your organization more flexible, adaptable and connected.

NIS Quality – Where Quality Meets Excellence